Refund policy

At Black Oak, customer satisfaction is our priority.

• Customers can request a return within 7 days of receiving their order.

• Products must be unused, unworn, and in their original condition.

• Items with damage caused by customer use cannot be returned.

• If you receive a defective or incorrect product, please contact us within 48 hours.

• Approved refunds will be processed through a mutually agreed payment method.

• Shipping charges are non-refundable unless the return is due to our mistake.

To request a return, contact us:

Email: traderblackoak@gmail.com
Phone: +92 309 0409238